These terms and conditions form the basis on which you can order any of our products. Please read them carefully as they contain important information.


1. About - Lizards Custom Labels

This website is owned and operated by Lizards Custom Labels.

If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website:
You can contact us at

2. Requirements for Placing an Order

2.1. By placing an order you hereby agree that:

  • You are at least 18 years old and permitted to enter into a legally binding contract.
  • You have a properly functioning email account and valid email address.
  • You have read the supporting documentation under “Support” and “Company” of our website regarding the supply of your artwork.
  • You are not infringing any copyright law.
  • You fully agree to the terms contained in this document and in our privacy policy.

3. Communication

3.1We will send correspondence relating to your order to the email address you provide at the time of ordering. You should ensure your email account is operating correctly for the period during and after completion of your order for the purposes of receiving and acting upon our contractual correspondence.

3.2 We recommend that you check your spam filter and junk email folders to ensure emails are not missed or rejected. If at all possible, you should also add  Lizards Custom Labels  to your email address book or safe senders list.

3.3We are not obligated to inform you that your email account is inoperable, or that you have missed or provided the wrong email address. It is your responsibility to provide the correct email address.

3.4 Once an email has been sent and has left our system, it is deemed to have been delivered to you. We are not responsible for the failed delivery of any email correspondence we send where it is for reasons beyond our control.

3.5 In the event of an order dispute caused by our failure to deliver email correspondence, you are entitled to provide evidence that you have not received it for reasons beyond your control.

3.6 We are not obligated to provide important correspondence to you by any means other than via your specified email address, although we may choose to do so if we deem it necessary.

4.The Contract Between Us:

4.1 The placing of your order constitutes an offer to us to buy a product. All orders are subject to our acceptance. We will confirm our acceptance by sending you an email confirming the order (The Order Confirmation). Our acceptance of your order brings into existence a legally binding contract between us.

4.2 You will not have any right to cancel a contract for the supply of printed products because cancellation rights do not apply to the sale of custom-made articles or goods made to a consumer’s specification.

5. Availability

All orders are subject to availability. In the unlikely event that the goods you have ordered are not available from stock, we will contact you by e-mail and you will have the option either to wait until the item is available from stock or to cancel your order and receive a refund.

6. Delivery and Lead Times

6.1 Delivery/Lead times are specified in working days, which are Monday to Friday only and exclude weekends and public holidays.

6.2 All Delivery/Lead times are estimated and are not guaranteed.

6.3 Delivery/Lead times may be extended if you have not supplied suitable artwork at the time of ordering, or if no artwork is provided at all. We cannot process an order without either a payment or suitable artwork.

6.4 We shall not be liable to the Buyer or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of the Seller’s obligations in relation to the Goods, if the delay or failure was due to any cause beyond our reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond our reasonable control:-

  • Act of God, explosion, flood, tempest, fire or accident.
  • War or threat of war, sabotage, insurrection, civil disturbance or requisition.
  • Acts, restrictions, regulations, byelaws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority.
  • Import or export regulations or embargoes.
  • Strikes, lockouts or other industrial actions or trade disputes (whether involving employees of ours or of a third party).
  • Difficulties in obtaining raw materials, labour, fuel, parts or machinery.
  • Power failure or breakdown of machinery.

7. Links

Our site contains links to other sites. These third party sites have separate data collection and privacy policies, which you should review before providing information on these other sites. We are not responsible for the privacy practices of these other sites.

8. Copyright

Any copyrights not expressly granted herein are reserved. Reproduction, transfer, distribution or storage of part or all of the contents in any form without the prior written permission of Lizards Custom Labels is prohibited, except in accordance with the following terms:-

8.1  Lizards Custom Labels consents to you browsing Lizards Custom Labels web pages on your computer or printing copies of extracts from these pages for your personal use only.

8.2 The trademarks, service marks, trade names, and images of products represented on our website are protected.

8.3 It is an express condition of all contracts for the supply of designs, artworks, and prints and that the Buyer possesses the full authority and permission of the Copyright Holder or Trade Mark owner to reproduce the design, motif or logo in question. The Seller supplies such designs, artworks, and prints in good faith and for lawful purposes only. Such supply does NOT constitute a warranty by the Seller that the design, logo or motif may be reproduced and the Seller accepts no responsibility for any unauthorised reproduction thereof and the Buyer agrees to indemnify the Seller in respect of any claim action or demand made against the Seller in respect of any such breach. The Seller reserves the right to decline an order if it is believed copyright is being breached or the image is deemed offensive or obscene.

The Buyer’s placement of an order signifies full acceptance of these Terms and Conditions and of the clauses herein.