Here you will find the answers to some of the most frequently asked questions.

If you cannot find your answer here or if you would like a more detailed response please do not hesitate to contact us.

Lizards Custom Labels has a strong design team glad to help with any artwork requirements you may have.

We prefer artwork to be supplied as a Portable Document Format (PDF). PDF files should be saved – High Resolution with 3mm bleed and crop marks.

Fonts: Ideally all fonts should be converted to paths. 

Embedding Fonts: Avoids the risk of font licensing breach. It also ensures the final print job turns out as expected. If changes are required the fonts should be supplied. 

Images: Resolution should be at least 300dpi and in CMYK format.

You can choose one of the following ways to place an order: 

  1. Send us an email using our Contact us form Click here.
  2. Complete our Request A Callback form and we will contact you on receipt.
  3. Talk to us via telephone: 0861 666 242.
  4. By email: 
  • Via our independent Payfast Gateway. Pay using - Debit Card, Credit Card or EFT.
  • Scan the QR code and pay using Zapper. Simply - Scan. Pay. Go!
  • Direct EFT payment into our Bank Account.

Payfast is a independent totally secure payments processing service for South Africans. Payfast processes credit cards from anywhere in the world, Instant EFT (bank transfers with SA’s four biggest banks that get instantly verified) and more.

Most certainly! Have you visited our various informative products page? 

View our videos in our:

Help Video website section (on the bottom of the page) or on our YouTube channel.

Yes, almost certainly.

We are happy to quote for all sorts of different labels. Please email us with all the details that you feel will help us to give you a comprehensive quote. 

Yes. We account for this within our competitive pricing.

Expect 2-3 working days.

We normally allow 2 days to produce proofs. Our team of designers work hard to produce creative artwork, so it may take up to 4 days.

Lizards Custom Labels has been providing high quality print over numerous years. Our investment in the latest technology from the top manufacturers always guarantees we can provide excellent results in the marketplace. 

The production manager is always on hand to ensure quality and service is never compromised and our print equipment is up to date and fully serviced – we also have one of the best label printing machines available.

From a simple label to a complex colour bespoke design and print, we will impress you with our tailored skills.

We guarantee you will receive the highest level of customer care and quality print service, whatever your print requirements.

Lizards Custom Labels strives to deliver.

No. We specialise in short run labelling and regularly print any quantity of quality labels required by our valued clients.

We meet your needs! 

Bleed is the image area just outside your finished page size. It is needed to ensure your job looks its best. Images, background colours and other fills which are intended to print to the trimmed edge of the design should be extended 2-3mm beyond the edge to give a “bleed”.

Without this you may end up with a variable white border. 

There are a few label attributes required to enable us to quote for your labels:

  • Label size
  • Quantity
  • Number of colours
  • Material (for example: outdoor or indoor use)
  • Any special requirements (number of sets, annual volumes etc.) 

The cost of each label is calculated individually based on the following criteria:

  • Label size
  • Quantity
  • Number of colours
  • Material (for example: outdoor or indoor use)
  • Special requirements (number of sets, annual volumes etc.)

Yes, we manufacture labels for outdoor use; lamination film can also be applied as a protective layer to certain products.

This stands for Cyan, Magenta, Yellow and Black – the four colours used to achieve Colour Process Printing. This is also known as “Full Colour Printing”, and is a widely used printing technique.

By using combinations of these colours in various tints, it is possible to produce virtually every colour imaginable! 

Yes, we would welcome your enquiry for us to design your labels for you. We provide great designs at cost effective prices. With many years’ experience within the design industry, our designers are as good as they get. 

If you require quality artwork for your labels, look no further.

Our fully equipped design studio enables us to do this swiftly to ensure a quick turnaround on your labels.

To discuss your project with us, please email us at: 

As a company we strive to ensure that all our activities are environmentally friendly.

We are an HP Eco Solutions – Trained Printing Company. ‘’Eco Solutions training is focused on reducing the environmental impact of their graphic printing with HP technologies, and on how they might improve the environmental performance of their printing operation overall’’.

Lizards Custom Labels strives to recycle and use recycled products wherever possible. We are proud of our track record and in the future we will continue to implement policies that have a positive impact on the environment.

Please review our Environmental Responsibility information page Click here